00:09So how do we stand out in a crowd? There is, uh, an idea I have that might help you to do this
00:15A little bit of where this came from, I used to work in a factory, not so long ago, and it was like pretty much any factory you could think of
00:21It was full of, uh, lots of people doing the same things day in, day out
00:25It was dirty, it was smelly, and we weren't making much of a difference in the world
00:29World, and we were given heavy workloads, and it was really stressful with lots of deadlines
00:34In fact, I got to be honest with you, secondary school maths teacher, that was my factory, and this is what I was producing
00:42I was producing thousands and thousands of children who could pass tests, and I looked at my boss's job one day and, yeah, I thought, apart from your salary, there's nothing about your job that I want, and that started to sow the seeds of entrepreneurship inside me
00:56So there I am in this factory, and I looked at my boss's job and thought, I could do something else here
01:03I wanted to plan my exit from teaching, and I took a job in sales
01:08I didn't realize at the time, but actually, when I was in teaching, I was selling because I was selling a dream
01:12I was selling a dream of a better future
01:15I was selling a dream of prospects and a dream of hope
01:18And every single one of us is in sales
01:21You're in sales right now
01:25You might not be selling a dream, but you might be selling products and services
01:28Not now, but sometime in the future, you might be selling a vision
01:30You could be a leader trying to engage people with your leadership style
01:35or trying to get them to buy into your vision of where you want your empire to go
01:38You could be selling an idea, a system, a methodology, a concept
01:46You could be selling an argument, an opinion, a view
01:49You might well be selling an excuse, a reason, an explanation
02:00Above all, the number one thing we're all selling is ourselves
02:04If I don't buy you, I won't buy everything else that stands behind you
02:10People buy people, and if I get to know you, and get to like you, and get to trust you, then the chances are I will buy from you
02:17And we're all selling this idea of us
02:20You want other people to choose you, to promote you, to hire you, to pay you, to go out with you, to marry you, to recommend you
02:33How do we stand out so that we're the one that gets chosen? Now, a few years ago, when I took this job in sales, part of my role was networking
02:42I had to generate leads for this company, as well as convert those leads and sell them
02:46So when I realized I had to do that, I got my brand new business cards and I went out to every single business-related event that I could
02:55And I didn't realize how much networking I was doing, um, until I came home one evening and my wife was there with a bottle of wine and some chocolates
03:06And I said, "What are we celebrating?" "Rob, it's been two years since your first networking event." And the subject had been, "I've not seen you for that long." It had been two years
03:19It had gone like this
03:21I'd gone to the opening of an envelope
03:24I was everywhere
03:27Every single business event you could think of, that was me
03:30And she said to Me, I was wondering, and I thought, there's a tough question coming up here because women can ask men some very tough questions, like, "Does my bum look big in this?" "Will you do this magazine quiz with me?" "Is she prettier than me?" "Do you still love me after all these years?" "Would you marry anyone else if I died?" These are all tough questions, and men, we've got nowhere to go with these
03:54It, it always ends badly
03:56So Amanda, my wife, had a wonderful question for me, and it was a very legitimate question
04:01She said to me, "How much business have you got from all of this networking?" Because I've not seen you so for question, and I didn't know the answer
04:09So I, I went into my office, I, I did some checking, and this is my track record for two years of networking
04:16Have a look at
04:18This and be impressed
04:20I went to 126 business-related events
04:22I spent 284 hours of contact time pressing the flesh, shaking hands, saying hello to people, swapping cards
04:28That's not including travel to and from the events
04:32How many days out of my life was that? I spent $7,485 on breakfast, lunches, dinners, memberships, bacon sandwiches, and I collected 987 business cards
04:48Here's a question for you: How much business do you think I got from all of that activity in two years? And I'll give you a clue, it's a really round number: nothing
04:54It felt like I was busy
05:01There was always another event to go to, there was always another business card to collect, there's always another hand to shake
05:07But in reality, I got no business from all of that activity
05:11And when I realized this, it was a moment of intense shame
05:13I was humiliated
05:17I felt a lot of regret that I'd wasted all this time, particularly as I'd only been married a couple of years, and I made the decision that something had to change
05:26I had to think a little bit differently
05:31I either went back to teaching, which for me was a fail, or I became world-class at this networking
05:35And it always puzzled me why some people got the business and some didn't, how some people stood out and some didn't
05:40So I started to look into it, and I thought, if some people are making money from this networking and business stuff, then if I do what they've done, I can get the same results
05:49So I began to be a student of selling yourself, and I started to notice what made some People stand out and what didn't
06:00And I'm going to share with you what I found
06:03And to do that, I'm going to explain to you the problem
06:05And the problem is, in one word, noise
06:07It's very noisy out there
06:10Let me explain this noise to you
06:13There are millions and millions of digital TV channels all over the world now, millions of audio channels and radio channels
06:20You can listen and watch anything you like at any time of the day or night
06:23It's noise
06:26There are so many mobile phones now muscling in on our lives, making more noise
06:33Social media is the new inbox
06:36You conquered your old inbox, and now you've got three or four other inboxes and loads of other messages and loads of other people to connect with and follow up and build the relationship with
06:46but it's more noise, it's more activity, it's more clutter
06:49The World Wide Web dumps billions of megabytes of information on you every single minute of the day
06:56It's noise
07:01We are in a bulging population, more and more people graduating with the same qualifications as you, looking for the same jobs, with the same looking CV or resume, looking for the same pay packet, to service the same customers and clients, selling the same products and services
07:23Everything looks and sounds the same, and everyone's saying, "Buy me, choose me, pick me, me, promote me, hire me, pay me, go out with me, marry me." And do you know what the world hears? One word: blah, blah, blah, blah
07:31It all sounds the same
07:40And as the wonderful marketer Gary Hamill tells us, sameness sucks
07:49How Do we stand out? How do we make an impact? How do we look a little bit different to everybody else? There is a way
08:00I've got the answer, I think, and it's in your reputation, it's in your good name
08:05Let's explore what a reputation is
08:09Very simply, a reputation is what people see, feel, think, do, and say when they come into contact with you or your name
08:14That's your good name
08:19That's people talking about you when you're not there
08:24Are you okay with people talking about you when you're not there, or would you rather not be talked about? Your reputation is your personal share price on the stock market of life
08:35It's that little piece of real estate in people's minds that they occupy thinking of you, and it's very hard to get a bit of that when your share price is high, people will find you, invest in you, look for you
08:48In short, your reputation is your rep, which is the reason everyone pays
08:55There's three things we want people to pay us
08:58The first thing, thing is, we want people to pay us attention
08:59We know about how much clutter there is, how do we get noticed, how do we clamber above all of the drool that is out there and get people to say, I'm just a little bit different and I'm the one that you want
09:14We want to solve the tyranny of choice, which says when people need what you do, how can you ensure that they pick you first, above and beyond all of the other choices, including the choice to do nothing? The second thing we want people to pay us is respect, and that looks like people supporting you and encouraging
09:35You and paying you a fair day's wage for a fair day's work
09:37It means people defending you if you're attacked
09:40It means people treating you nicely
09:41And when you have a good name and a good reputation, you will get the respect that you deserve
09:48And the third thing we want people to pay us is money
09:53The bigger your reputation, the more you will get paid
09:55That's the way it goes
09:58Now, I, I don't apologize for talking about money
10:00The late Zig Ziglar tells us that money is very important
10:05It ranks right up there with oxygen
10:08And as an American minister says to us, he's called the Reverend Ike, he said, the best thing you can do for the poor is not to be one of them
10:13Money is important
10:17Makes the world go around
10:22And in the good old days, money was the currency of business, there weren't checks and credit cards and bank balances
10:29You did business on a handshake, you did business on a reputation, you did business on a good name
10:35You fulfilled your promises and your obligations, and people would come back to you, and the word would spread
10:43And there are many benefits of a great reputation then and even now, because what we find is the people that stand out with the strong names are the ones that get picked, the ones that are chosen, the ones that get the perks, the interest in projects, the ones where people come to them instead of you chasing after everybody else
11:00So, what's your reputation? What are people saying behind your back? And more to the point, how do you get them to even think about you? If we can get people talking and thinking about us, we've got a chance to be the standout, number one, compelling, obvious, go-to choice for what we do
11:26So I'm going to share with you how we can build a strong reputation
11:31We saw the seeds of it when we're younger
11:33A reputation takes a lifetime to build
11:36It's like a, a big oak tree growing from a little acorn
11:42And they said that the worst time to, to build a, to, to sow a tree, to plant a tree is now
11:47The best time is 20, 30 years ago, but at least you can start now
11:53And I'm going to start by giving you four things that you can do to sell yourself and stand out in a crowd of equals
12:00Let's start with this red box
12:04Let's bring in the red box by creating a gray box, and let's put everyone in the world like you in that gray box
12:11It's very homogenized, it's bland, it's commoditized
12:19If you look and sound the same as everyone else, then when people need what you do, they'll go to the cheapest, or closest, or most convenient they can find
12:27And that's not a war to be in, because there's always someone willing to do it cheaper than you
12:31So we need the red box
12:34And the red box says, what is it about me that is unique? What is it about me that my competition cannot duplicate or replicate? What is it that they would find it difficult to copy or claim? So what goes in your red box? Let's analyze it
12:52Your red box starts when you're born, and we build in your character
13:00This is how we build a reputation and a good name
13:02Your character is what you stand for, what you hold dear, what's important to You, your values, your principles, it's your very core
13:11On top of that, you start to grow and learn, and you build experience
13:17The experiences you've had in your life, I haven't had
13:21They are unique to you, and when you start to talk about your experiences, you're operating in the red box
13:26If you talk about the stuff that everyone else has done, you're in the gray box, and that's difficult for you to stand out
13:35So the skills that you have, the talents that you have, I haven't got your weapons
13:40I've got different weapons, I've got different talents, I've got different DNA
13:44So I'll fight a different battle to you in a different way, but there are ways that you can beat me in talking about what's unique to you, your expertise, the knowledge that you've got
13:57You've got stuff in your head that I couldn't even dream of, but when you talk in more general terms, it's more bland and it doesn't stand out as much
14:06So build on your character and your inner being with everything you can learn and train and get good at
14:13After that, you get your personal brand
14:17Your personal brand is the outward manifestation of all the things you've got going on inside
14:21It's the way you walk, it's the way you look, it's the way you talk, it's, it's the way you, you deal with people
14:28It's, it's your website, it's your business card, it's your dress sense
14:32It's all of those messages that come out from what's on the inside
14:37And finally, is your reputation, which is what people think when they come into contact with all of those
14:44messages when they interact with your personal brand, what are they thinking? If you can talk about what's in the red box, your uniqueness, you've got a chance of standing out
14:54Concentrate on what's in here every time you're interacting with people and building your brand, your elevator pitch, your resume, your CV, the conversations, the pictures that you do
15:09Concentrate on the red box
15:11The second thing is, build a network
15:14Now you're out there, you've got to build that brand with more people
15:18I don't take my word for it that networking is a fantastic way to build your reputation
15:22I'm going to share with you some quotes from famous people that think networking works, but think of it like this: your network is who you know, and your Reputation is who knows you
15:35The bigger your network, the bigger your reputation
15:39You've been doing it since you were very, very young
15:41Networking, it's just talking to people and having conversations
15:45Robert Kiyosaki says, "The rich people build networks." Your richest resources will always be in your richest relationships
15:57And it's no good being famous if you haven't got people to be famous with and for
16:00Brian Tracy says that most jobs are filled through networking, and Peter Drucker, one of the world's most famous management consultants, says that all the deals are done over meal times
16:16And yet, we don't teach it in our universities
16:21So, build your network and dig that well before you're thirsty
16:27The third thing you must, must do is Raise your profile
16:30If you don't have a high profile, it's like being brilliant but anonymous
16:35It's having a market stall and putting it in the desert
16:37No one will see your brilliance if you don't raise your profile
16:42To raise your profile, two of the best things you can do is speak and write, whether that's a blog, a book, a presentation, or a body of work
16:51Share your ideas, raise your profile, because it's no good being the best-kept secret in the world
17:03The third, final, fourth, and final thing is to be authentic
17:10You might be very good at what you do, but if you try to be somebody else, you'll get a hybrid of what you should be
17:19Be authentic, and this looks like being yourself, not trying to be someone else, not trying to imitate someone else
17:28because you might be good at being someone else, but you should be great at being you
17:32And as Oscar Wilde told us, "Be yourself, everyone else is already taken." Authenticity comes through from the very inside of your character, right through to your personal brand, and right through to that reputation
17:48We want to get through the noise
17:51If you talk like everyone else and sound like everyone else, you will never stand out
17:55But the good news for you is that we are in tough times, and in dark times, anyone can stand out and make money
18:02When times are good, you can be lousy and do well
18:04When the economy is good and everything's going great, but when times are tough like this and the outlook is gloomy, you have a fantastic opportunity to stand out like a beacon like a lighthouse by sounding and looking and being just a little bit better than everyone else, and to do that, focus on your red box, and you will become the number one go-to choice for what you do
18:29Thank you.